SHIPPING AND RETURNS
Shipping Policy
At Spirit Jewellery, we offer free postage and packaging within the UK. Any orders outside of the UK will be calculated based on the destination and weight of your order. Please note that any customs duties or taxes are the responsibility of the customer. If you have any questions about our shipping methods or costs, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Spirit Jewellery. If for any reason you're not happy with your order, please contact us within 14 days of receiving it to arrange a return or exchange. To be eligible for a return or exchange, your item must be in the same condition that you received it. We'll provide you with a return address and once we've received and inspected the item, we'll issue a refund or send you a replacement. Please note that shipping costs for returns or exchanges are the responsibility of the customer.